privacy policy

Effective Date:  25.01.26
At Content Creative By Claire, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website or book our photography services.

1. Information We Collect

We collect information that you voluntarily provide to us when you inquire about or book our services. This includes:
  • Contact Data: Names, email addresses, phone numbers, and physical addresses.
  • Event Details: Wedding dates, venue locations, and guest counts.
  • Media: Photographs and videos captured during your event.
  • Payment Information: We use third-party processors (like Stripe or PayPal) to handle payments; we do not store your credit card details on our servers.

2. How We Use Your Information

We use your data to provide a professional and PERSONALISED experience:
  • To fulfill our contractual obligations (shooting and delivering your wedding gallery).
  • To communicate with you regarding your timeline, proofs, and final products.
  • To send invoices and collect payments.
  • Portfolio & Marketing: With your consent (as outlined in our service contract), we may use selected images on our website, blog, or social media to showcase our work.

3. Image Storage and Security

Your wedding images are your memories, and we treat them with care.
  • Secure Hosting: We use professional gallery hosting services to deliver your images. These galleries are password-protected.
  • Data Protection: We implement industry-standard security measures to protect against UNAUTHORISED access to your personal information.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to others. We only share information with third parties in the following cases:
  • Second Shooters/Assistants: Team members who need event details to perform their jobs.
  • Legal Requirements: If required by law to comply with a judicial proceeding or court order.

5. Cookies and Tracking

Our website uses "cookies" to enhance your browsing experience and ANALYSE site traffic (e.g., via Google Analytics). You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Your Rights

You have the right to:
  • Request access to the personal data we hold about you.
  • Request that we correct or delete your personal information (subject to our legal and contractual record-keeping requirements).
  • Withdraw consent for the use of your images in our public marketing materials.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Content Creative By Claire | contentcreativebyclaire@gmail.com | www.contentcreativebyclaire.com.au